Help Center

I'm not receiving the login OTP — what do I do?

Wait and tap Resend OTP, check the mobile number is correct and you have network; the OTP comes by SMS/WhatsApp.

Answer — If the OTP to log in or verify your number isn't arriving, wait a few seconds, tap Resend, and check your number and signal.

What to do

  1. Wait a few seconds and tap Resend OTP to get a new code.

  2. Check the mobile number shown is correct.

  3. Make sure you have network signal — the OTP comes by SMS/WhatsApp.

  4. Check both your SMS and WhatsApp for the code.

  5. If it still doesn't arrive, try again after a minute.

Why it happens — The OTP is sent by SMS/WhatsApp and needs a good signal; a wrong number or weak network delays it.

Still stuck? — Message us on WhatsApp chat (+91 6353450480) or check help.digiqc.com.

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