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The app crashes or won't open — what do I do? | digiQC

All collections3 FAQThe app crashes or won't open — what do I do?

The app crashes or won't open — what do I do?

Restart the app and phone, update to the latest version, and check the phone meets requirements.

Answer — Restart the app and your phone; if it still fails, update the app.

What to do

Close the app from the background and open it again.
Restart your phone.
Update to the latest app version.
Check your phone meets the requirements (Android 11+ / iOS 16.6+).
If it still won't open, note any un-synced work and contact us with your app logs.

Still stuck? — Message us on WhatsApp chat (+91 6353450480) or check help.digiqc.com.

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