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What are approval levels (L1, L2, L3), and internal vs external approvers?

A checklist stage can have up to three approval levels (L1-L3, cleared in order); the RFI stage has a single level (L1). Internal approver = a project user (any team) who is an Inspector or Project Admin; External approver = an organisation user (any team, any org-level role). Each level can be On Site or Remote.

Answer

When a stage needs sign-off, digiQC lets you set approval levels:

  • Up to three approval levels — L1, L2 and L3 — for a checklist stage. The inspection is approved one level at a time, in order (L1 → L2 → L3).

  • A single approval level (L1) for the RFI stage.

At each level you can set two kinds of approver:

  • Internal approver — chosen from the project's users (any team) whose role is Inspector or Project Admin.

  • External approver — chosen from the organisation's users (any team, with any role at organisation level).

Good to know

  • Checklist stage: up to 3 levels (L1–L3). RFI stage: a single level (L1).

  • Levels are cleared in sequence; a Redo sends the inspection back for correction.

  • Each level's approval can be On Site or Remote.

🔗 Learn more

  • 2.5.14 How to bulk-assign approvers across checklists?

  • 2.5.35 What is the difference between On Site and Remote approval?

  • 2.2.17 How to review pending approvals (mobile & web app)

Still stuck?

If you'd like help setting up approvers, message us on WhatsApp chat (+91 6353450480) or check help.digiqc.com.

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