Answer — Once an issue is closed, it is removed from the mobile app. You can still see it on the web app at app.digiqc.com.
Why it happens — To keep the mobile app fast, only open issues are shown on the phone. Showing every closed issue would slow the app down.
What to do — To view a closed issue, log in to the web app at app.digiqc.com.
Still stuck? — Message us on WhatsApp chat (+91 6353450480) or check help.digiqc.com.