I didn't receive an email from digiQC — what do I do?

Answer — digiQC emails (like the Welcome / "Set Password" email) come from [email protected]. If you didn't get one, try the steps below.

What to do

1. Wait a few minutes — email can take a little time to arrive.

2. Check your Spam / Junk folder, and other tabs like Updates / Promotions.

3. Make sure it's the same email registered with digiQC, and your inbox isn't full.

4. Search for an email from [email protected] (the Welcome email has the subject "Welcome").

5. Refresh your inbox once.

6. Add [email protected] to your safe senders (whitelist).

7. If it's a company email, ask your IT team to whitelist [email protected] and check the mail logs for it.

8. Still nothing? For a "Set Password" email, use Forgot Password on the login screen to get a fresh link.

Still stuck? — Message us on WhatsApp chat (+91 6353450480) or check help.digiqc.com. (For company-email issues, your IT team may need to join a call with digiQC.)