2 Knowledge | digiQC

2 Knowledge

Learn how to conduct inspections, raise instructions, and efficiently use the web and team apps as a system or project admin.

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2.1 Login, Verify Mobile No. & Change password

2.1.1 How to login in digiQC first time?

2.1.2 How to change password?

2.1.3 How to reset the password if forgotten?

2.1.4 How to verify your mobile number?

2.1.5 How to open the web app from the mobile app?

2.1.6 Support Protocol

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2.2 Inspection

2.2.1 How to start a new Inspection/EQC?

2.2.2 How to add an additional point to the checklist?

2.2.3 How does Sync feature works?

2.2.4 How to start the next stage of the same EQC?

2.2.5 EQC list explanation - Available, Paused & Approval

2.2.6 How to "PASS" the Approved EQC to complete the stage?

2.2.7 RFI process and inspection

2.2.8 RFI process without Approver

2.2.9 RFI process with Approver

2.2.10 How inspector can utilize Nomenclature in Mob app?

2.2.11 How to download EQC reports from the web app (Report tab)?

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2.3 Instruction

2.3.1 How does an issue work? (flow & cases)

2.3.2 How to raise an issue?

2.3.3 How to respond to an assigned issue?

2.3.4 How to verify and accept / reject a responded issue?

2.3.5 How to directly close a raised issue?

2.3.6 How to download an Issue report (Report tab)?

2.4 Register

2.4.1 Register — overview & key concepts

2.4.2 Create & publish a register template

2.4.3 Fill a register — logs & entries

2.4.4 Register approvals — seek approval, redo & levels

2.4.5 View & export register data

2.4.6 Setup grouping in a register template

2.4.7 How to use grouping while adding entries in a register log

2.4.8 Important fields in a register — EQC, Attachment & Calculation

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2.5 Web Setup, Monitoring, Tracking and Analysis

2.5.1 How to add an organisation logo?

2.5.2 The Setup tab — overview

2.5.3 How to add organisation-level users (manually or by CSV import)

2.5.4 How to edit, replicate or deactivate an organisation-level user

2.5.5 How to add organisation-level teams (manually or by CSV import)?

2.5.6 How to add an organisation-level checklist (from digiQC library or manually)?

2.5.7 How to edit an organisation-level checklist (manual, CSV import & bulk edit)?

2.5.8 How to add & configure a project (details, radius, time zone)

2.6 Mobile

Use app shortcuts (long-press quick actions)